Agile is used to strategise our workload and to direct our focus to the appropriate tasks.

We have backlog that collates all of our potential projects and tasks.

Every three weeks the backlog is reviewed and items are prioritised, this is called sprint planning. Each sprint starts by reviewing the items set in the previous sprint. Items that are outstanding at this point may be carried forward if this is deemed beneficial for either customer or the business. At the end of the sprint planning we will have a variety of tasks or projects items to work on for the next three weeks, these are documented within our agile system and categorised by year starting at sprint 1 and continuing to sprint 17. We also have a daily scrum where we can talk about our progress and make any necessary adjustments.

Working in this way means that we can prioritise our work load based on the customer’s requirements and provide a gold standard service.