Privacy Policy
Last updated: 3 September 2025
At Insider Technologies Limited (“Insider Technologies”, “we”, “us”), we take your privacy seriously. We are committed to protecting personal data and being transparent about how we collect and use it.
This Privacy Policy explains:
- What information we collect,
- How and why we use it,
- The lawful bases for processing,
- When it may be shared,
- How it is secured,
- Your rights under data protection law.
This Policy applies to all websites, applications and services operated by Insider Technologies Limited and other companies within our wider group of companies (collectively “our group”).
We may update this Policy from time to time. Any updates will be published on this page with a new “last updated” date.
Who We Are
Insider Technologies Limited is a company registered in England and Wales (No. 02352867) with its registered office at 4th Floor, 2 City Approach, Albert Street, Eccles, Manchester, M30 0BL, UK.
For the purposes of data protection law, the relevant group company that you interact with will act as a “data controller”. This means it decides how and why your personal information is processed.
Where this Policy refers to “we”, “our” or “us”, it refers to the relevant company within our group acting as the controller.
How We Collect Personal Information
We may collect personal information when you:
- Register to use our websites, applications or services,
- Place an order with us,
- Complete online forms, surveys, or downloads,
- Interact with us via social media,
- Contact us by phone, email, post or in person,
- Use our websites, applications or services, including through cookies and similar technologies.
We may also collect information about your device, IP address, browsing activity and service usage. Where required, we will request your consent before collecting such information.
We may combine this information with data from trusted third parties such as credit reference agencies, public sources or partners, as permitted by law.
How We Use Personal Information
We process personal information for the following purposes:
- To provide our websites, applications, products and services,
- To manage our relationship with you, including customer service and support,
- To administer contracts and process payments,
- To comply with legal, regulatory and contractual obligations,
- To detect, investigate and prevent crime or fraud,
- To improve, test and secure our systems and services,
- To provide updates, insights and information relevant to our services,
- To deliver marketing and communications (where permitted by law),
- To carry out statistical analysis, reporting and benchmarking in an aggregated, anonymised form.
Lawful Bases for Processing
We rely on one or more of the following legal bases under the UK GDPR:
- Contract – where processing is necessary to perform a contract with you or take steps at your request before entering into a contract,
- Legal obligation – where processing is necessary to comply with the law,
- Legitimate interests – where processing is necessary for our legitimate business interests (for example, service improvement, security, preventing fraud), provided your rights do not override those interests,
- Consent – where you have given us clear consent (for example, for certain marketing communications).
Sharing Personal Information
We may share your information with:
- Other companies in our wider group,
- Our trusted service providers and professional advisers,
- Payment processors, financial institutions and auditors,
- Public authorities, regulators and law enforcement (where required),
- Third parties in connection with a business transaction (such as a merger or acquisition).
We do not sell personal data to third parties.
International Transfers
Personal data may be transferred outside the UK or European Economic Area (EEA), for example where our group companies, service providers or hosting providers are located overseas.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK government,
- Standard Contractual Clauses approved by the UK or EU,
- Other lawful mechanisms under data protection law.
Security and Retention
We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, regulatory, audit and contractual obligations. When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you,
- Request correction of inaccurate or incomplete data,
- Request erasure of your data in certain circumstances,
- Restrict or object to our processing of your data,
- Request portability of your data to another provider,
- Withdraw consent where processing is based on consent,
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise these rights, please contact us using the details below.
Cookies and Analytics
We use cookies and similar technologies to improve our websites and services. Some cookies are essential for functionality, while others help us analyse usage and improve performance.
Types of cookies we may use include:
- Strictly necessary cookies – required for the site to function,
- Performance cookies – to collect anonymous analytics data,
- Functionality cookies – to remember your settings and preferences,
- Targeting/advertising cookies – to deliver more relevant advertising.
You can manage your cookie preferences through your browser settings. For more information, please see our [Cookies Policy].
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Insider Technologies Limited
4th Floor, 2 City Approach
Albert Street
Eccles, Manchester
M30 0BL, UK
Email: [email protected]