Insider Technologies
Insider Technologies

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Sentra Transaction Monitoring is a Windows based software solution for Payments, ATM, POS and EMS alert monitoring. The transaction monitoring module provides payment card industry compliant, real-time monitoring and archiving of the transaction flow information created by payment and transaction applications such as:

  • LUSIS Tango.
  • S1 Postilion.
  • FIS / eFUNDS Connex Advantage or IST/Switch.
  • Alaric Authentic.
  • electraSWITCH from ElectraCard Services.
  • Clear2Pay.
  • ISO 8583 card messages
  • ACI BASE24™ and BASE24-eps™ (including Faster Payments) ATM/POS application (with custom and standard ACI tokens) coupled with the NonStop EMS subsystem.

Legacy transaction files from previous years can also be restored from tape and subsequently extracted in batch mode by Sentra’s transaction monitoring module.

How Sentra Transaction Monitoring can benefit your organisation:

  • Provides online, accurate metrics about the status of the transactional payment, ATM and POS networks and HP NonStop systems and so prevent sustained costly lowering of interchange / switch activity.
  • The ability to encrypt, mask or omit transaction and payment data to meet PCI DSS directives. Field data can also be secured based on user roles and login credentials.
  • Transaction / payment and BASE24 solutions for wholesale and retail banking, e.g. the XML real-time feed interface of BASE24-eps. Want a new data feed to be monitored?, e.g. tracking vault and hopper levels in ATMs, just request a new lean extraction client to be deployed.
  • Visual indication of current payment platform activity and a full query interface into past activity. Avoiding the need to quickly ’round-up’ key and expensive payment, BASE24 and HP NonStop technicians.
  • Proactive identification of Vendor, ATM, POS, Network and Interchange problems, while minimising staff involvement.
  • Avoid financial penalties or losing customer or reputation by finding out about transaction, POS / ATM transaction information too late.
  • Generate income for payment, POS / ATM service providers by offering new real-time, secured browser transaction information to registered clients.
  • Be in a position to observe and tell each member bank what the success rate of their transactions are.
  • Delivers all-embracing, business-driven management that controls, reports and automates corrective actions BEFORE your users call and tell you that you have a problem with your payment systems.
  • Provides future-proofed near Real-Time browser visuals for payment applications, both BASE24™ and BASE24-eps™ (using ACI’s EE-SE415), XML, JMX counters and the NonStop EMS subsystem.
  • Scheduled reporting.
  • Provides Real-Time comparative historical analysis of the current payment, ATM/POS transaction flow against this time yesterday, last week, last month or last year to spot irregular reduced transaction patterns.
  • All browser views are customisable and fully secured based on user authorisation levels.
  • Optimise hardware allocation with easy identification of underperforming resources.
  • Management Information reports available for Service Level Agreement, business analysis, trends, profitability, interchange response times etc.
  • Powerful multi-key querying, visual, reporting and analytical features out-of-the-box with no programming experience.
  • Avoid outage through early warning system for key business indicators (KBIs) such as TSP, timeouts, transaction volume, reversals, denials, interchange response time, stand-ins (STIP’ping).
  • Devices grouping by region, country, state, device type for middleware or XPNET components monitoring using EMS and the payment or (P)TLF logs.
  • Provides role-based data and readouts to all levels of operations and management.
  • Dashboards that instantly display key business indicators affected by XPNET devices, middleware, faults, downtime, communications errors etc.
  • Floating gauges, dials, bar charts, line charts, pie charts, tables all available for executive review and analysis of transaction data.
  • Improve efficiency with customised alerts to Mobile SMS, Pager, Email, SNMP or Enterprise Managers.

For further detail, please see our tech info section.

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