Sentra (Service ENgineering, TRacking and Accounting) is a client-server software application for centralised management of multi-vendor, converged infrastructure and multi-platform payment, transaction and messaging systems. It provides extensive benefits that enable optimal availability, functionality and performance of messaging service provision. Sentra automatically monitors your HP NonStop, Windows, Unix and Linux environments and provides the visual and mobile alerting, querying and reporting tools to maintain the highest levels of availability and performance for your business-critical IT services and transaction, payment platforms. Sentra achieves this by providing centralised alerting, escalation, intervention, tracking and reporting tools from a single console view. Furthermore, Sentra collects data from many sources (payment logs, system components, application events, log files) and interprets them in terms of how they affect overall service provision. Real-time views mean that service levels can be proactively maintained. Historical data mining and reporting capability enables efficient resource allocation and capacity planning.