LogicaCMG and Insider Technologies announce partnership for next-generation BAM (Business Activity Monitoring) tool interworking. 

LogicaCMG and Insider Technologies have announced that they are working together on the creation of a BAM (Business Activity Monitoring) function for the LogicaCMG LAPS, LPM and LCM applications.  LAPS, LPM and LCM are part of the LogicaCMG Payments Architecture which offers a component based approach to retail and international payments and CLS processing.

Insider’s BAM tool, Sentra is being used as the core of the new functionality which will allow lifecycle tracking of transactions, building up a picture of business inference to enable customers to track and alert on, abnormal business patterns as well as trouble-shooting conventional operational issues such as a payment or a trade taking too long at one stage in its lifecycle. 

Steve Tanham, Managing Director of Insider Technologies said,

“This partnership enables both companies to contribute their respective best-of-breed technology to create a uniquely powerful payments and CLS processing suite. The Sentra BAM products will complement LogicaCMG’s strong market understanding and excellent reputation. Both companies are engaged deeply with this development and no-where else will you find this depth of integration or so seamless a mix of such powerful technologies.” 

Sentra will also provide a rules engine, so that graphical, real-time traps can be set by the end user without re-programming.  The application is web-based and is being fully integrated with the LogicaCMG applications to provide a single, graphical operating environment.

Simon Bailey Director, Payments at LogicaCMG said,

 “A key challenge for our clients across the payments business is measuring and controlling the end to end payments process across multiple steps. Working with Insider we are able to extend the proven value to our clients of our strategy and approach by incorporating operational management tools into the systems we implement with our clients.”

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