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EMS Event Enrichment

EMS Event Enrichment is the ability to take an original EMS event and use it as the basis for a new EMS event. This technique allows us to create new unique events from an original multi-purpose event.

For example, a single EMS event may be used for the reporting of disparate problems. Managing such an event is difficult and leads to issues such as how to differentiate a critical error from a warning message that is reported from the same event.

EMS Event Enrichment provides a method of creating unique events that can then be used for automation, escalation to enterprise managers or support staff, detailed Cause / Effect / Recovery, accurate collection of statistics, etc.

 

OSS Event Management

OSS applications can use the syslog command to raise events, however they are mapped to a limited range of eight EMS events. EMS Event Enrichment is required to generate unique events that can then be managed in an efficient manner.

Reflex Gateway can be used to build 'rules' describing which events are of interest and the format of the new unique events to raise. A Reflex Streamer process then reads the 'rules' and acts on them; raising the new unique EMS events as required.

For example, the OSS event:

06-08-23 11:02:25 \ITLTECH.0,466  TANDEM.OSS.D30    000011 KERNEL INFO , PID = 962854916 (MyApp) : Transaction file is full.

can be processed by a Reflex Streamer process which can then generate a new unique event such as:

06-08-23 11:02:25 \ITLTECH.$STRM  MYAPP.1.0    000002 Transaction file is full. Increase the size of the transaction file.

 

    “The missing OSS events, how to get the same operational event richness as native Guardian provides”

    A
    presentation to BITUG by Karl Todd, Product Manager.
    (PDF 654KB)

 

EMS MQ Gateway

EMS MQ Gateway is an off-the-shelf solution which will finally give you full EMS event tokens from all those business-critical MQ events that are suffering from a lack of visibility on the NonStop platform.

By using simple screens EMS MQ Gateway enables you to set up the rules by which MQ events will be converted into full EMS event tokens. The process is simple. You identify the portions of the MQ event you want to convert and then identify the conversion rules (what you want to keep from the original event and what you want in the new event) to create the new EMS message.

EMS MQ Gateway Key Features:

  • Converts existing MQ text tokens to full EMS events.
  • Differentiates between "identical" MQ events.
  • Allows MQ subsystem to be part of full object sets.
  • Can connect through to OpenView or Tivoli via (separate) certified SPI and TEC gateways.
  • Automated EMS template generator
  • Enables creation of new and discrete MQ events to match your service monitoring.

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Documentation


pdf DownloadOSS Presentation
PDF (654KB)

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