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Products   »   Sentra   »   Sentra FAQs    


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Sentra - Frequently Asked Questions
 


Sentra automatically monitors your HP NonStop, Windows, UNIX and LINUX environments and provides tools to maintain the highest levels of availability and performance for your business-critical IT services.

Sentra automatically monitors your HP NonStop, Windows, Unix and Linux environments and provides the visual and mobile alerting, querying and reporting tools to maintain the highest levels of availability and performance for your business-critical IT services and transaction, payment platforms. 

 


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What hardware and software is required in order to implement the Sentra product?

What are the core features of the Sentra product?

What is meant by a Sentra Data Agent?

Can Sentra monitor various standard internet protocols to check service availability, e.g. FTP, HTTP, IMAP4, POP3 and SMTP?

Can the Sentra data agents be monitored as well as third-party processes?

Can Sentra monitor remote files and directories, e.g. number of files, directory size?

Can the Windows Event Log be monitored by the Sentra product?

Can a Unix or Linux System Log (SYSLOG) be monitored by Sentra?

Can the HP NonStop platform event log be monitored for critical EMS messages, by Sentra?

Can Sentra monitor Windows Performance Counters?

What about non-Windows Performance Counters?

Can Sentra monitor JMX MBean metrics, e.g. BEA WebLogic or WebSphere MQ?

Can structured log files be monitored using Sentra, e.g. CSV, Microsoft ISA Filter log file?

Can Sentra monitor multiple ODBC compliant SQL databases on different platforms?

Can Sentra monitor eXtensible Markup Language (XML)?

Can X500 and the Windows Active Directory be monitored using the Sentra product?

Can Application response times be measured using Sentra?

Can IBM WebSphere MQ series be monitored using Sentra, e.g. Queues, Channels, Queue Managers etc?

Can Sentra monitor Simple Network Management Protocol (SNMP)?

Can SYSLOG compliant protocols be monitored by the Sentra product?

Is there a list of email vendors that Sentra can track and monitor?

Can Sentra monitor Classic BASE24 TLF / PTLF ATM POS Transaction Logs?

Is there a complete list of Sentra Data Agents available?

What customer services do you provide for the Sentra product?

Does Sentra have a Management Information Reporting function?

Does the Sentra product integrate with Enterprise Managers, e.g. IBM Tivoli, HP Operations Center?

What Business Activity Monitoring (BAM) capabilities does Sentra incorporate?

What does the email Message Tracking function of Sentra provide?

What are the core functions of the Sentra Message Tracking function?

What User Interfaces currently exist for the Sentra product?

What customer services are provided for the Sentra Message Tracking function?

What components make up the Sentra / RTLX product for Classic BASE24 Transaction monitoring?

What is the relationship between Sentra and RTLX for Classic BASE24 monitoring?

What is the objective for Sentra / RTLX BASE24 Transaction monitoring?

What are the Sentra / RTLX BASE24 Extraction clients?

What is the Sentra / RTLX BASE24 database used for?

How does Sentra / RTLX monitor the BASE24-eps product?

What if the BASE24 TLF / PTLF file formats have been modified?

What general considerations have been made regarding maintaining BASE24 performance?

What performance tuning options are available for the HP NonStop extraction clients?

What do I need to run Sentra / RTLX Reactor for Transaction Log Monitoring of BASE24 Classic?

What BASE24 Classic files does Sentra / RTLX currently monitor?

Does Sentra / RTLX Reactor run on HP NonStop Itanium?

What about Sentra PCI DSS compliance?

Can Sentra / RTLX monitor HP NonStop EMS event Messages?

What HP NonStop EMS event tokens does Sentra / RTLX Reactor monitor?

Can Sentra/ RTLX be run in batch mode at end-of-day or cut-off?

Can the Sentra / RTLX Reactor web browser visuals be customised?

How flexible are the real-time Sentra / RTLX dashboard charts?

Do I still need to use HP NonStop ENFORMs for querying?

How flexible is the Sentra ATM / POS management reporting function?

What is a real-time mini-chart in Sentra / RTLX Reactor?

Can Sentra / RTLX Reactor carry out real-time historical comparative analysis?

Can Sentra RTLX Reactor alerts be escalated?

What are the options for Sentra / RTLX management report delivery and formatting?

Can I use my own company logos and graphics in Sentra / RTLX Reactor?

Is it easy to copy and amend Sentra / RTLX graphical Hypervisors?

In the Sentra / RTLX Query screen, what TLF / PTLF transaction fields can I key on?

Can I monitor Interchange / Switch inactivity using Sentra / RTLX Reactor?

How easy is it to monitor host response times and timeouts in Sentra / RTLX?

Can Sentra / RTLX Reactor monitor Faster Payments?

Can Sentra / RTLX Reactor monitor Active-Active BASE24-eps on HP NonStop?

Can Sentra / RTLX Reactor monitor Active-Active BASE24-eps on Unix?

Can RTLX Reactor escalate ATM / POS transaction alerts to Tivoli?

How much does RTLX Reactor Transaction Analyzer cost?

What ATM (TLF) Management Information Reports are available Out-Of-The-Box?

What POS (PTLF) Management Information Reports are available Out-Of-The-Box?

Can Sentra / RTLX Reactor monitor PTD and/or ATD ATM files for Cash Hopper tracking and management?

Can Sentra RTLX Reactor be localized for each country based on language displayed in each view?

What does the RTLX Reactor product provide for BASE24 Classic monitoring?

What are the main benefits in using RTLX Transaction Analyzer for monitoring BASE24?

What are the main benefits of using Sentra / RTLX Hypervisors?

For Real-Time monitoring, what are the main benefits to using Sentra / RTLX Dashboards?

What does the Sentra / RTLX Alert View provide?

What are the benefits in using the Sentra / RTLX Query View for BASE24 transaction querying of TLF / PTLF data?

What are the benefits of using the integrated MI reports function of Sentra / RTLX?

What are the performance considerations in using Sentra / RTLX for monitoring BASE24 Classic?

What are the benefits of using Sentra to monitor HP NonStop EMS Message event alerts?

What does Sentra provide for cryptographic environment monitoring, e.g. Thales SafeSign Authentication Server (SSAS)?

What are the core features of the Sentra for SafeSign module?

What are the key benefits of using the Sentra for SafeSign module?

What Sentra data extraction clients can be deployed for cryptographic environment monitoring?

What core functions does the Sentra for WebSphere MQ module provide (formerly IBM MQ Series)?

What does the Sentra Dashboard provide for monitoring WebSphere MQ?

What does Sentra provide for WebSphere MQ fault diagnosis?

What alerting mechanisms are available in Sentra for WebSphere MQ monitoring, e.g. escalation?

Is there a list summary available of what Sentra provides for WebSphere MQ monitoring?

Can WebSphere MQ tasks be invoked using the Sentra product?

What Management Information Reporting (MI) is available for WebSphere MQ monitoring in Sentra?

Are there any online demonstrations available for the Sentra product?

What does Sentra provide for SI's SWIFT & TELEX Automated Routing - STAR product?

What does the XML monitoring function of Sentra provide?

What are the core features of the Sentra XML monitoring module?

What are the primary software modules available for the Sentra product?

What does Sentra provide for Digital Evidence monitoring, e.g. email tracking?

Can Sentra track email messaging gateways like ACP127 and ACP145?

Is there an excutive summary available of the message tracking facilities of Sentra?

Is there a summary of the Sentra Mailbox Query facility?

Can Sentra run on Windows Server 2008 R2?

For monitoring the SWIFT and TELEX automated routing product by Software Integrators, what extraction clients are deployed by Sentra?
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